Returns policy
Shipping - Returns
Traditions Greece
Deliveries of the products are made by the General Post Office, throughout Greece through the company, within 1-3 working days, with the corresponding shipping costs.
· SHIPPING PACKAGE WITH COD COD
· SHIPPING PACKAGE WITH DEPOSIT IN A BANK ACCOUNT 3 €
GR90 0140 4330 4330 0200 2003 490
BENEFICIARY OF TSIAKALOU LAMPRINI SPYRIDONOS
In case of interbank transaction ALL costs are borne by the customer.
GR15 7010 0000 0001 9115 6688 3546
BENEFICIARY OF TSIAKALOU LAMPRINI
Cyprus:
Within 3-8 working days with the corresponding shipping cost.
SHIPPING COSTS WITH COD COD
EXPENSES BY DEPOSIT IN A BANK ACCOUNT 5 €
Delivery time may vary depending on availability or for reasons of force majeure for which we will not be responsible.
Shipping is free for orders over 60 euros.
Shipping is not free during discount periods.
Return policy
You have the right to return one or more products within 10 days from the date you receive it. In case of return of the product, fill in its form in order to inform us about the reasons for the return and the way you want us to serve you. In the event that your return is not the fault of the company, it will only charge you the direct cost of returning the products. The cost of returning the products is 3 euros. In case the reason for your return concerns a mistake of the company, we undertake to bear the cost of returning the product.
1) Change. We will do our best to replace the product you returned to us whether the product is defective (same code, with the possibility of changing the size or color), or you have been sent the wrong code, or the size is not right for you or for another reason you can fill in the form (select Change to Return Form). For the best possible service, we recommend, within 24 hours from the date of receipt. The change of the product with another product is always done based on the initial prices, even in periods of discounts. In products with 50% and 60% offer it is not possible to change the product.
2) If there is no other product to replace it immediately, we credit your account in the online store viamafashion.com with the corresponding amount, for the purchase of a new product at the same cost. The use of the credit amount can be done within 30 days from the day of the credit. No refunds.
Procedure for returning a product
From the date of receipt of the product you have 10 days to decide whether to return it. In case of return of the whole order or a part of it, please fill in the form.
We point out that when you return a product to us, we must know the order number, the product code, as well as your desire for a change, so that we can service your request as soon as possible and accurately.
The products to be returned are sent exclusively to the following address
CHERRIES_BOUTIQUE
VASILEOS KONSTANTINOU 19, ANAVYSSOS ATTICA
Postal code 19013
CONTACT PHONE 22910-78052
www.cherriesboutique.gr
Note:
* In case the replacement is not possible due to the unavailability of the requested product, we will contact you offering you the alternative options.
* All returned products must be in their original quality condition and have not been removed from these tabs.
* The responsibility for the return of products to our warehouses lies solely with the customer. That is why you must make sure that the product is very well packaged when it is returned.
* In case the customer does not receive the product he ordered and it is returned back to the store, the second shipment is made by arrangement and only by bank deposit of the amount.